• Wholesale Enquiry
  • General Enquiry
  • Product Usage
  • How can I become your wholesaler?

    Please fill in the Wholesale Request form with the necessary information and one of our sales representatives will contact you as soon as possible.

  • What is your wholesale pricing?

    We offer competitive wholesale prices and you can further communicate with our sales representatives after your wholesale application is approved.

  • How can I purchase your products?

    We do wholesale business only. Please fill in the Wholesale Request form with the necessary information if you're interested in it. For personal or retail usage, you might contact our official distributors in your country/region. If necessary, Contact Us with your full mailing address so we can help you find out the local distributors.

  • What is EBCREATE?

    Since 2018, EBCREATE has been making an effort on innovative products via a smart heating system. Meanwhile, we discover the need for fresh tastes and more flexible ways of vaping are thriving year by year. To get better tastes and transfer a repeatable experience to our customers, the products have been obedient to the keywords of EBCREATE: enjoyment, reliability and experience. After thousands of experiments, we found methods of making our products with high-quality materials, pure taste, and delicate design, only to present you with products that will surely meet your demand.

  • What is the minimum age to purchase EBCREATE?

    You must be of legal smoking age in your state/country.

  • How to authenticate my EBCREATE?

    Please click Verification to verify your device.

  • Is there diacetyl in EBCREATE?

    There is no diacetyl in our products, and all our products are certified safe for use.

  • What are the main ingredients of e-liquid?

    The main ingredients we used in our e-liquid: food grade or pharmaceutical grade propylene glycol, vegetable glycerin, natural & artificial flavors, and nicotine (except for nicotine-free products).

  • How to use EBCREATE?

    Please follow the instruction in the manual.

  • How long can an EBCREATE last?

    Actually, it depends on how heavily you vape and how often you use it. Our laboratory data on counting the puffs is a puff per second. If taking a puff for 2-3 seconds or longer, you might feel the puffs are insufficient. It is also affected by factors including power, draw resistance, battery, weather and temperature. However, EBCREATE lasts longer than 90% of the disposable e-cigarette pods in the market.

  • How to know when an EBCREATE is empty?

    When you cannot puff anything out, it is empty.

  • How do I know that I need to charge my vapes (for rechargeable products only)?

    When the device is in use and with low power, the indicator will flash three times to indicate that the device needs to be charged. It will not indicate if it is not in use.

  • Why does my EBCREATE flash 3 times after charging (for rechargeable products only)?

    The signal represents the product stops charging after you remove the charger.

  • Why is the light of indicators constantly on when charging? (for rechargeable products only)

    When the product is recharging, you shall see the bright light continuously. When the product is fully charged, the light will go off.

Verify Your Products


Authenticity Verification Service

Simply scan the code to make sure your product is genuine.

Learn more